Process Design Consultant II
Company: Disability Solutions
Location: Charlotte
Posted on: May 9, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
analyzing processes, documenting business case opportunities, and
implementing process improvement/transformation initiatives in
support of Operational Excellence objectives. Key responsibilities
include executing on change initiatives which may result in
breakthrough cost efficiencies, quality, productivity, and risk
mitigation. Job expectations include working with business leaders
and subject matter experts, ensuring collaboration and transparency
across integrated business and technology teams, and driving
execution of solutions within the budget and timeline.Become a
member of the team transforming the way Bank of America delivers
commercial credit. This role is part of the Enterprise Credit
Analytics and Transformation Strategy (ECATS) team with a focus on
designing credit processes and platforms to enable onboarding to
target state platforms and tools. The Process Design Consultant
partners with business subject matter experts, Product
Owners/Managers, Change Management, and Technology to perform
current state assessments, business requirements gathering, and
target state design.Responsibilities:--- Implements moderately
complex solutions to address issues and risks, optimize efficiency,
reduce variability, and improve controls, quality, and
sustainability--- Works directly with Line of Business partners to
gather information needed to identify and implement solutions that
resolve critical business challenges and opportunities---
Establishes and implements a model for continuous process
improvement by applying process engineering best practices and
delivering reusable technology solutions--- Leverages analytics and
critical thinking to solve complex business problems and translate
issues into structured design-oriented solutions with clearly
defined business case benefits--- Leads the development of
enterprise change management deliverables for material projects
including project charters, Suppliers, Inputs, Outputs, and
Customers (SIPOC), Responsible, Accountable, Consulted, and
Informed (RACI) process maps, risk assessments, control plans, and
related artifactsSkills:--- Reporting--- Continuous Improvement---
Process Design--- Process Simplification--- Change Management---
Program Management--- Process Performance Measurement--- Business
Process Analysis--- Critical Thinking--- Strategic Thinking---
Scenario Planning and Analysis--- Process Effectiveness--- Conflict
Management--- Decision MakingRequired Qualifications:--- 5+ years
of experience in Financial Services Industry--- Experience in a
Credit, Credit Operations, Transformation / Strategy, or Process
Design role--- Interest in learning new platforms and
technologiesDesired Qualifications:--- Proficient in Excel,
PowerPoint, and Visio--- Familiarity with Agile software
development process--- 10+ years experience in Financial Services
Industry--- Understanding of Commercial Credit platforms and
processes--- Experience leading Transformation / Change initiatives
and influencing stakeholdersShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Huntersville , Process Design Consultant II, Professions , Charlotte, North Carolina
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