Senior Business Control Specialist
Company: Disability Solutions
Location: Charlotte
Posted on: May 9, 2024
Job Description:
Job Description:ABOUT US:At Bank of America, we are guided by a
common purpose to help make financial lives better through the
power of every connection. Responsible Growth is how we run our
company and how we deliver for our clients, teammates, communities
and shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!JOB DESCRIPTION:This job is responsible for
driving and executing on internal control discipline and
operational excellence within a Line of Business (LOB) or
Enterprise Control Function (ECF). Key responsibilities include
providing analytical and administrative support for LOB or ECF
specific processes and tools to drive adherence to enterprise-wide
standards. Job expectations include monitoring and testing controls
and implementing quality assurance and quality control processes
within the LOB or ECF by evaluating data to help identify, track,
and report issues and control improvements for remediation.LOB
Specific Job Description:The candidate will support the Global
Credit Operations team. This role requires a strong operational
risk and compliance background, and understanding of Commercial
products. Acts as an ambassador of the risk culture. Incumbents
typically have a minimum of 3 years of quality assurance,
compliance, audit, and/or business controls experience.The
candidate will collaborate with existing team members and parallel
organizations to evaluate existing technology and design future
enhancements. Main objectives of the team are to promote a strong
Risk Culture, establish sound risk management processes to
effectively identify, measure, monitor, and control risk, and
ensure we have proper Risk Governance in place to communicate,
escalate, and debate risks.The successful hire will leverage
knowledge of Trade Finance Operations in this
role.RESPONSIBILITIES:
- Oversees the design and effectiveness of the risk and control
environment to support Global Credit Operations and ensure
adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating
data to identify issues and control improvements for
remediation
- Implements optimized controls and enhanced Quality Assurance
(QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance
employee performance and control effectiveness
- Performs QA activities including executing on controls,
managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing
automation, procedural updates, thematic trends, test script
updates, and coaching opportunities to enhance QA program
success
- Supports the overall management of and research required for
regulatory exams, internal audits, and other monitoring and
inspection reviews and evaluates data and information relevant to
inspection metrics to support governance activities for dashboard
reporting
- Role is responsible for engagement in risk oversight routines
including:
- Adherence to enterprise-wide Policy and Standards
- Single Process Inventory (SPI) inventory risk oversight
- Risk Control Self-Assessment (RCSA)
- Vendor Management Risk
- Delegation of Authority (DOA) controls and governance
- Key Risk Indicators (KRI) reporting
- May be tasked to support high-priority industry and regulatory
initiatives
- Support Audit, Exam and/or Testing processes, ensure proper
governance and protocol is followed; assist with preliminary
research and response tracking
- Supporting Issues Management and Operations Loss
events.REQUIRED QUALIFICATIONS:
- 3+ years of relevant risk management experience
- Demonstrate strong collaboration, influencing, and relationship
management skills to bridge key stakeholders across Audit, Risk,
GCOR and LOB SMEs
- Strong analytical, conceptual and problem solving skills -
ability to drive root cause analysis, focus on details, identify
issues, prioritize quickly and recommend solutions.
- Ability to balance multiple competing priorities in a
fast-paced and complex environment.
- Advanced proficiency in various MS tools including Excel,
Access, PowerPoint, and SharePoint (developer skills are
desired).
- Strong written & oral communication and presentation skills;
able to target messaging to different audiences; provide
consolidated data in a clear and concise manner appropriate for all
levels of management.
- Ability to quickly develop subject matter expertise across a
broad spectrum of product and services.
- Be proactive in risk identification and mitigation through
activity monitoring processes
- Ability to meet tight deadlines while working in a flexible
environment.DESIRED QUALIFICATIONS:
- Commercial Credit (Trade Finance, Loan, Equipment Finance or,
Wholesale Flood and Insurance) experience including business
process and applications.
- Working knowledge of laws, rules, and regulations and Bank of
America Risk Framework.
- Experience working with external regulators and examiners.
- BS or BA, Masters degree a plusSKILLS:--- Controls
Management--- Issue Management--- Monitoring, Surveillance, and
Testing--- Risk Management--- Quality Assurance--- Analytical
Thinking--- Attention to Detail--- Critical Thinking--- Problem
Solving--- Written Communications--- Recording/Organizing
Information--- Decision Making--- Innovative Thinking---
Prioritization--- ResearchShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Huntersville , Senior Business Control Specialist, Accounting, Auditing , Charlotte, North Carolina
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