Program/Project Manager

Company: JLL
Location: Charlotte
Posted on: April 2, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Program Manager JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Title: Program Manager Job Profile: PDS Programs P2 Vertical: Financial Services What this job involves: As a Program Manager, you will play a pivotal role in orchestrating multiple interconnected projects and initiatives to deliver transformational outcomes that drive strategic value for our clients. You will be part of a team that believes in empowering every individual to thrive and building effective teams through collaboration, both locally and globally. Here at JLL, we prioritize innovative ways of working and provide ample opportunities for career growth and advancement. We support each other's wellbeing and champion inclusivity and belonging across teams. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What your day-to-day will look like: Strategic program delivery: Leading complex, multi-faceted programs encompassing multiple projects, ensuring alignment with organizational strategy and delivering measurable business value within scope, timeline, and budget parameters. Multi-program management and client reporting: Running multiple programs simultaneously while maintaining comprehensive oversight of all deliverables. Preparing and presenting monthly reports to clients that detail program progress, performance metrics, milestones achieved, budget status, and upcoming initiatives. Serving as the primary point of contact for client program-related communications. Facilities partner coordination: Collaborating closely with other facilities partners, and service providers to ensure seamless program execution. Facilitating regular coordination meetings, aligning schedules and resources across multiple workstreams, and maintaining strong working relationships with internal and external facilities teams. Cross-functional leadership: Managing diverse project teams across multiple disciplines and geographies, fostering collaboration between various stakeholders, vendors, and internal departments to achieve program objectives. Stakeholder governance: Establishing and maintaining program governance structures, conducting executive steering committee meetings, and providing strategic guidance to senior leadership on program status, risks, and opportunities. Risk and change management: Identifying program-level risks and dependencies, developing comprehensive mitigation strategies, and leading organizational change management efforts to ensure successful program adoption. Performance optimization: Establishing program metrics and KPIs, conducting regular performance reviews, and implementing process improvements to enhance program effectiveness and organizational capabilities. Strategic planning: Collaborating with senior leadership to develop long-term program roadmaps, conducting feasibility assessments for new initiatives, and ensuring program alignment with business strategy. Required qualifications: Bachelor's degree in Engineering, Architecture, Construction Management, Business Administration, or a related field. Minimum of 3-5 years of progressive experience in program or project management, with at least 1-3 years managing complex, multi-project programs in the real estate, construction, or related industries. Proficiency in program management software and enterprise project management platforms, including Microsoft Office and Smartsheet Strong knowledge of program management frameworks, methodologies, and best practices Communication and presentation skills, with the ability to influence and engage stakeholders and diverse audiences. Proven ability to lead large, cross-functional teams and manage complex stakeholder relationships across multiple organizations and time zones. Advanced analytical and strategic thinking skills, with demonstrated ability to manage multiple concurrent programs and optimize resource allocation. Preferred qualifications: Professional certification in program management preferred Experience leading digital transformation or organizational change initiatives in a global, matrixed environment. Expertise in advanced program management tools, data analytics platforms, and digital collaboration technologies. High-level problem-solving and strategic decision-making capabilities, with experience in crisis management and complex issue resolution. Demonstrated ability to thrive in ambiguous, rapidly changing environments while maintaining program momentum and stakeholder confidence. Track record of developing program management capabilities and mentoring other project and program managers. Join our team at JLL and be part of a company that takes pride in its collaborative culture, innovative mindset, and commitment to your career growth and wellbeing. Together, we can shape a brighter future for ourselves, our clients, and the world. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 90,100.00 – 106,700.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Atlanta, GA, Charlotte, NC, Jacksonville, FL, Kennesaw, GA, Orlando, FL, Tampa, FL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, Huntersville , Program/Project Manager, Executive , Charlotte, North Carolina