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Assistant Food and Beverage Manager

Company: Omni Hotels & resorts
Location: Charlotte
Posted on: August 18, 2019

Job Description:


Responsible for providing and maintaining high quality service standards in our F&B outlet areas and ensure effective operation of TRADE Restaurant & Bar, Barista Station, Rooftop Pool Outlet Coin Bar, and Room Service. Must be able to provide guidance and leadership in other F&B departments in the absence of the Management.


* Assist F&B Outlets Manger with day to day restaurant operations in Seasonal Coin Bar, Trade Restaurant, Trade Bar, 24 hour In Room Dining, and Barista Bar.

* Act as the Food & Beverage Manger On duty responsibilities in the overall department supervision

* Mange staff s punctuality, accountability, quality & performance

* Complete Moments of Service Audits and environmental 5-Senses checklist for dining room and bar

* Responsible for Daily Pre-Shift and department meetings

* Ordering supplies and maintaining responsible par levels

* Be on the floor during all shifts, hands on management & supervision

* Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive guest relations at all times

* Responsible for overall guest satisfaction in the restaurant, bar, room service and coffee shop

* Stay on the floor during peak hours

* Conduct Monthly Inventory Counts and Input for both Food & Beverage

* Communicate with guests constantly and receive feedback

* Implement department standards and observe, teach, and correct staff s service

* Assist F&B Management and Chefs with Menu Concept, Development and Implementation

* Closely examine food preparation and standards with culinary team

* Consistently insure the maximum guest information in the restaurant

* Check the status of all orders and ensure that they are delivered within designated timelines

* Monitor and ensure that all tables are cleared and reset according to department procedures

* Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas

* Ensure all side work is complete before and after every shift

* Contribute to the profitability of the restaurant through cost control effectiveness

* Maintain proper condition of dining room for service period (breakfast, lunch, dinner, late night)

* Participate in interviewing new employees

* Prepare maintenance requests and follow-up with engineering and other teams

* Sign off on all food and liquor requisitions

* Monitor food waste & look for operational efficiencies

* Mange schedules, labor and payroll costs

* Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to Hotel standards

* Contact Ideal Services for maintenance repairs to be submitted to Synergy for Engineering. Contact Engineering directly for urgent repairs

* Conduct a formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff

* Document pertinent information in department logbook (daily recaps)

* Perform any other duties assigned by management

* Must adhere to all liquor liability laws not limited to but including: Dram Shop Act, prohibiting the sale/service of alcohol to intoxicated guests, Prohibiting the sale/service of alcohol to minors


* Must have strong customer service, analytical, communication, presentation, training, coaching and organizational skills

* Ability to manage F&B supervisors and line-level associates

* 2+ years of experience in restaurant lead or bar supervision

* Proficient with food and beverage cost controls

* Proficient and Knowledgeable in wine & spirits

* ServSafe Food Handlers & TIPS certification required

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP s Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to ..

Keywords: Omni Hotels & resorts, Huntersville , Assistant Food and Beverage Manager, Executive , Charlotte, North Carolina

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