Operations Manager Hourly
Company: Celebration Station OpCo LLC
Location: Greensboro
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Operations Manager Location -
Celebration Station Greensboro, North Carolina Position Type – FT
Hourly Pay Range- $16-$17/Hr Company Overview : Five Star Parks &
Attractions is the largest privately owned operator of family
entertainment centers in the United States, with 28 high-energy
destinations across 13 states. Headquartered in Dallas, Texas, the
company has grown rapidly from just three locations in 2019 to a
national portfolio of award-winning venues, including Scene75, The
Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration
Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc.
5000 list at No. 299 for 1,408 percent three-year growth, Five Star
Parks continues to lead the way in innovation, guest experience,
and operational excellence in the amusement and hospitality sector.
Job Summary: We are seeking a dynamic Operations Manager to lead a
team of talented attraction operators, technicians, and customer
service employees within our Family Entertainment Center (FEC).
This role is integral to planning, organizing, and implementing
strategies that enhance park operations while ensuring a fun,
efficient, and safe environment. The ideal candidate will
demonstrate strong leadership skills, a commitment to safety, and a
passion for delivering exceptional customer service, all while
striving to improve productivity and efficiency in our operations.
Accountabilities: Supervise a diverse team of 15-50 employees,
ensuring seamless daily operations and maintaining a high standard
of customer service. Maintain accurate records of employee
attendance and performance metrics on a daily basis. Conduct
periodic checks on attraction operators to ensure the safe and
efficient operation of all attractions. Train and communicate
regularly with Shift Lead and Front Desk Lead positions to align on
goals and strategies. Principal Duties and Responsibilities: Plan
and organize day-to-day operations to optimize productivity and
efficiency across all attractions. Implement strategies to enhance
team performance, safety protocols, and customer service
initiatives. Foster a culture of teamwork and open communication
among team members to drive engagement and satisfaction. Maintain a
proactive safety-focused attitude, ensuring that all operations
comply with safety standards. Oversee specific roles such as
scheduling, inventory control, and supply management to ensure
smooth operations. Serve as the point of contact for special
projects, holiday operations, and any emergency situations that may
arise. Skills/Competencies Required: Strong leadership and team
management abilities, with a focus on developing talent and
fostering a positive work environment. Excellent attention to
detail and a commitment to operational excellence. Passion for
hospitality and delivering exceptional customer service. Effective
time management skills and the ability to prioritize tasks in a
fast-paced environment. Strong communication skills, with the
ability to motivate and inspire a diverse team. Education,
Qualifications, and Experience: Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination
of relevant education and experience. Must have at least one year
of management or supervisory experience. Experience in
Restaurant/Food & Beverage Management is required. Must be able to
work weekends and holidays. Must be able to work up to 45 hours per
week, available every weekend. Able to stand for long periods of
time. Able to lift 39lbs unaided. Valid driver’s license required.
Authorized to work in the United States. Five Star Parks Benefits
Overview At five star parks, our comprehensive benefits package is
designed to support the well-being, growth, and long-term success
of our team members. We offer competitive compensation, health
coverage , flexible work arrangements, and opportunities for
professional development - all aimed at prioritizing what matters
most to our employees. Full-time employees are eligible for a wide
range of benefits including medical insurance, HSA, dental, vision,
life insurance & AD&D, Aflac supplemental plans, and
participation in our 401(k) retirement plan after one year of
service and meeting age requirements. Generous time-off policies,
including paid time off and sick leave, help ensure a healthy
work-life balance. Part-time employees may also enroll in Aflac
plans and are eligible for the 401(k) plan once they meet the
one-year service and age eligibility criteria. Five Star Park &
Attractions is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees. We do not discriminate on the basis of race,
color, religion, sex (including pregnancy and gender identity),
national origin, political affiliation, sexual orientation, marital
status, disability, genetic information, age, membership in an
employee organization, retaliation, parental status, military
service, or other non-merit factors. We actively promote diversity
and inclusion within our workplace and encourage candidates of all
backgrounds to apply. Five Star Parks & Attractions participates in
the E-Verify program. APPLY NOW!
Keywords: Celebration Station OpCo LLC, Huntersville , Operations Manager Hourly, Hospitality & Tourism , Greensboro, North Carolina
