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Receptionist - Veterinary Specialty and Emergency Hospital

Company: Carolina Veterinary Specialists
Location: Huntersville
Posted on: May 3, 2021

Job Description:

Receptionists are our company's first official representative. The receptionist job description includes a variety of assignments and duties, however the greatest role is to courteously and efficiently meet and welcome clients and general members of the public, whether in person or on the phone. Receptionists initiate patient files and collect and organize other files and records asneeded.Duties and Responsbilities:Greet clients in a friendly, professional, and efficient mannerAnswer multi-line phone system and directing the calls accordinglyAdmit clients, includingentering information on new patientsObtain medical and other information from referring vetsSchedule and confirm appointmentsCheck patients in the hospital according to schedule and prepare patient filesPage overhead to notifyappropriate departments that patients have arrivedScan or otherwise record medical recordsMake sure the lobby andreception areas are organized and neat, including stocking and cleaning the beverage areas for clientsFax, file, and distribute faxes and other documentsObtain deposits and other payments from clientsCheck out ClientCheck front-desk email and forward as neededPerforms other duties as assignedFamiliarity WithVeterinary environment, terminology, and protocolsWorking in a team environmentProficiency InCustomer ServiceHandling multiple tasks and prioritiesMulti-line telephone systemsOrganization skillsAttention to detailVerbal and written communication skillsEducationHigh School diploma or equivalentVETERINARY EXPERIENCE IS PREFERED

Keywords: Carolina Veterinary Specialists, Huntersville , Receptionist - Veterinary Specialty and Emergency Hospital, Other , Huntersville, North Carolina

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