Patient Access Representative-PRN
Company: Frye Regional Medical Center
Location: Statesville
Posted on: September 25, 2024
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Job Description:
Job SummaryIn a medical setting, a patient access representative
is the first point of contact for a patient. This includes
registration, scheduling patients and/or pre-registration
functions. Processes the necessary information for admittance and
insurance billing. -COMPANY DESCRIPTIONFrye Regional Medical
Center, located in the beautiful foothills of North Carolina is a
355-bed acute care hospital, 81-bed Behavioral Health facility and
more than 70 primary and specialty care providers. -Essential
FunctionsProvide exemplary Customer ServiceAssign the correct
medical record number and notify HIM for any duplicate patient
recordsSchedule all appointment types, including the most complex,
across all facilities with a high degree of accuracyAnswer incoming
calls in a timely and professional mannerReview clinical
documentation and submit to insurance companies for initiation and
obtaining authorization or pre-certification on OP diagnostic
hospital services.Pre-registration of scheduled proceduresRegister
patient by obtaining and entering accurate demographic information
at designated workstation or at bedside.In conjunction with the
Medicaid Eligibility Staff visit all uninsured patients in-house.
Provide estimates to patients and/or physicians as requestedWork
closely with the physician office staff to ensure that
pre-cert/authorization numbers are entered in the scheduling or
registration systemFollows all guidelines set forth in the Cash
Handling policy.Explain benefits to the patient and/or family
member as needed in person and telephonically.Obtain insurance and
photo identification card copiesAssign insurance plans
accuratelyScan appropriate order into the correct patient's
accountRelays information between patients, family members, and
clinical staff as neededUpdates demographic information as
neededObtain signatures on documents needed to complete the
registration process.Assists patients during the checkout &
Pre-registration process by calculating and collecting a payment
information and posting payments accordinglyCross trained to
register patients in any registration area.Assist with training of
new employeesWorks Revenue Cycle reports when assignedOther duties
as assignedKnowledge, Skills & AbilitiesCommunication-communicates
clearly and concisely, verbally and in writingCustomer
orientation-establishes and maintains long-term customer
relationships by building trust and respectInterpersonal
skills-able to work effectively with fellow coworkers and clinical
staff members Basic skills-demonstrates the ability to organize and
perform multiple tasks accurately in a timely manner in a fast
paced environmentPC skills-knowledge of Microsoft Offices and other
required applicationsPolicies and Procedures-demonstrates knowledge
and understanding of organizational policies and procedures. -
-Benefits - -Wide range of benefits options!Here at Frye, -you
choose your own -Medical, Dental, and Vision plans from a variety
of competitive options that give you the coverage that best fits
your needs.HSA401(K) retirement plan contributionsGenerous Paid
Time OffAccident & Critical Illness InsurancePrescription
Assistance with OptumRxIncome protection programs for the entire
family such as life insurance, Short/Long-term Disability, and
Identity Theft.Employee Assistance program at no cost to you to
provide emotional, legal, financial, and daily life support for
your entire household. -Services are available 24 hrs. a day, 7
days a week.Free travel and entertainment discount program to
ensure you enjoy your time away from work. -Why join our team?Frye
Regional Medical Center employs more than 1500 professional and
clinical staff. -Our medical center is a 355-bed acute care
facility which offers a broad array of inpatient and outpatient
care. -Frye Regional Medical Center is dedicated to providing
patients with a full range of services to meet the healthcare needs
of our community. -We believe our employees are our most valuable
assets in accomplishing this goal and we have made great strides to
ensure employee satisfaction. -If you are passionate about changing
lives, we are looking for you!Minimum Education High school diploma
or equivalent required -Minimum Work Experience3 years' experience
in medical facility, health insurance, or related area preferred3
years in Patient Access preferred.Medical terminology knowledge
preferred.Equal opportunity and affirmative action employers and
are looking for diversity in candidates for employment:
Minority/Female/Disabled/Protected Veteran
Keywords: Frye Regional Medical Center, Huntersville , Patient Access Representative-PRN, Other , Statesville, North Carolina
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