Senior UX Designer

Company: Collabera
Location: Charlotte
Posted on: May 16, 2025

Job Description:

Client: Health-care

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Title: Senior UX Designer
Location: Remote
Duration: 8 months

Must Have:

Solving complex EHR/healthcare app user workflows

HealthCare - Physician Experience:

On the Physician Experience team, we design apps (desktop, web, mobile) for physicians to help them manage, treat, and improve the lives and the care of their patients.
Healthcare IT is notorious for lagging behind consumer products in design, user experience, and customer satisfaction.
Our goal is to change the status quo by creating a suite of physician-focused products that delight users, enable clinicians to take better care of their patients, and improve clinical outcomes.
We are looking for UX candidates that are up for a challenge.
Healthcare is rife with complexities and the learning curve is steep.
If you have a passion for improving user experiences and the ability to press through adversity, we look forward to meeting you.

Senior User Experience Designer:

An influential contributor in improving the workflows and overall experience for end users.
This person will partner with the other UX Design team members, Product Managers and Technical Architects to uncover real problems as well as concept and validate effective design solutions.
Acts as a coach, mentor and lead for both internal teams as well as an advocate for our users' needs.

Experience: 8+ years

Core Requirements:

Ability to work in fast-paced agile environment
Take smart risks and champion new ideas
Work with minimal supervision, executing against deadlines on multiple concurrent projects
Be open to receiving feedback and constructive criticism
Be willing to lead and mentor teammates, share knowledge, and foster new ideas and strategies to make processes efficient
Effective communicator that can present in front of stakeholders, lead design discussions, and keeps stakeholders informed of statuses on projects
Some travel required

UX Design Requirements:

Expert in Figma application, using component libraries and best practices to streamline and create proficient design files for scalability and ease of editing/modifying
Proficiency in iOS native design
Understanding of AI tools and evolving tech that can enhance and make design and user experiences more efficient and effective
Use empathy and critical and analytical thinking to understand and frame problems
Comfortable working with a diverse range of stakeholders, including executives, and can communicate ideas in the language of business as well as design
Shares knowledge and expertise with more junior team members by providing design guidance and coaching
Displays diplomatic conflict resolution and consensus building, eliciting feedback to act as a change agent for the team
Ability to work on future visioning for UX, at the same time providing support to agile teams to support the SDLC

Responsibilities:

Plan and lead complex projects within UX and across functional project teams
Assist with the development and execution of the overall strategy at the key departmental level; having a clear understanding of the long-term vision and strategy of the company
Facilitate dialog with Product Managers and Technical Architects in order to uncover clear problem definition and identify assumptions
Advocate for user needs and representation in the translation of business objectives into project requirements
Partner with and support Research in conducting research efforts including user discovery, concept validation, and usability evaluation
Translate findings and recommendations into fully functional technical designs that will be meaningful for users and also will mesh with the product roadmap
Facilitate design ideation and strategy sessions with cross-functional groups
Develop structural and strategic work defining user scenarios, workflows, interaction models and conceptual wireframes
Anticipate issues at a macro and micro level concurrently
Work through implementation with scrum teams to ensure the desired user experience from functionality to form is carried through the development cycle
Lead fellow UX Design team members to refine interaction, promoting consistency and UX standards development

Bonus Skills:

Experience evaluating usability studies
Mixpanel or Pendo analytic software experience
Experience in healthcare

Keywords: Collabera, Huntersville , Senior UX Designer, Other , Charlotte, North Carolina