Patient Services Coordinator, FT, Days

Company: Prisma Health
Location: Clinton
Posted on: June 1, 2025

Job Description:

Inspire health. Serve with compassion. Be the difference.Job SummaryServes as team leader for the physician practice support staff. Supports management in the daily administrative operations of the practice.Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
• Reassigns employees as necessary to cover required workload and oversees daily operations of the practice to ensure operational efficiency.
• Assists in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
• Resolves routine problems in business office.
• Oversees sorting and prioritizing of incoming mail, ensuring that urgent correspondence and time-dated materials are brought to the attention of the management as appropriate for action or response.
• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
• Responsible for payroll documentation and processing, as requested by management.
• Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
• Maintains adequate levels of office supplies.
• Maintains petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
• Develops and conducts orientation and in-service training for support staff.
• Performs other duties as assigned.Supervisory/Management Responsibilities
  • This is a non-management job that will report to a supervisor, manager, director or executive.Minimum Qualifications
    • Education - High School diploma or equivalent
    • Experience - Two (2) years related clerical experience in a physician office. In Lieu Of
      • Three (3) years in a lead or supervisory capacity in a non-medical office setting may be considered an equivalent substitution.Required Certifications, Registrations, Licenses
        • NAKnowledge, Skills and Abilities
          • Basic computer skills
          • Knowledge of office equipment
          • Data entry and mathematical skillsWork ShiftDay (United States of America)LocationWilson & Mccormack SurgicalFacility2233 General Surgery - LaurensDepartment22331000 General Surgery - Laurens - Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Keywords: Prisma Health, Huntersville , Patient Services Coordinator, FT, Days, Other , Clinton, North Carolina