Licensed Healthcare Insurance Agent - Remote USA
Company: TTEC
Location: Mooresville
Posted on: September 28, 2024
Job Description:
Licensed Healthcare Insurance Agent - Remote USABe the spark
that brightens days and ignite your career with TTEC's
award-winning employment experience. As a -Licensed Healthcare
Insurance Agent -working remotely, -you'll be a part of bringing
humanity to business. #experienceTTEC We value your investment in
yourself to study and pass the insurance exam in your current
state. -In this role, we'll help expand on that experience and grow
by paying for you to be reciprocally licensed in other states and
invest in your continuing education credits, as well as any renewal
costs.Our employees have spoken. Our purpose, team, and company
culture are amazing and our Great Place to Work - certification in
the United States says it all!Our TTEC work from home team has 40
preferred residency states. We are currently not hiring from the
following geographies: AK, CA, HI, LA or outside of the United
States. Residents of Colorado, Illinois, Massachusetts, New Jersey,
New York, Washington, and Washington, D.C. will be considered only
based on special business need.What You'll be DoingYou'll be using
the knowledge that you bring to the role by helping others and
giving them peace of mind. Whether it's getting answers for
customers quickly, consulting on health-related products with
compassion or resolving their issues with a smile, you'll be the
difference between their customer experience being just average or
an exceptional one.As a Licensed Healthcare Insurance Agent, on a
typical day, you'll
- Assist individuals in understanding their coverages and
selecting the right products, services and best solutions to meet
their personal health and financial needs
- Be providing full lifecycle customer service and sales where
you could accept inbound or might be calling out to provide follow
up
- Respond to customer inquiries with compassion and active
listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to
upgrade products or servicesWhat You Bring to the Role
- Current Health insurance license in your state of
residence
- High speed internet (> 25 mbps)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient
privacy (just as you would expect if it were your private
information being shared)
- Strong customer service orientation
- High school diploma or equivalent
- Computer experienceWhat You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- All license fees provided by TTEC as your employer
- Guaranteed hourly wage plus performance bonus opportunities
o - -Base wage of $18 per hour
o - -During our defined season only (from July 15th to December
15th), you'll receive an additional stipend of $3 that will bring
pay to $21/hr
o - -Plus, you'll receive a monthly pay-for-performance bonus.
-This brings your earning potential effectively up to $28/hour
during the season
- And we have a healthy benefits package based on your position
that could include PTO, tuition reimbursement, health and wellness
incentives.A Bit More About Your RoleWe're committed to ensuring
you have the skills and support to be successful in your role
throughout your career. From your first day in training, through
individualized webcam-enabled, engagement and coaching, on into
1000s of free courses to support your career growth wherever that
may take you. And we know that you bring with you the one necessary
ingredient that can't be taught - a caring and supportive nature
that will shine through as you help customers. Our TTEC community
is here for you as one dynamic, global family.You'll report to Team
Lead. You'll contribute to the success of the customer experience
and the overall success of the team.About TTECOur business is about
making customers happy. That's all we do. Since 1982, we've helped
companies build engaged, pleased, profitable customer experiences
powered by our combination of humanity and technology. On behalf of
many of the world's leading iconic and hypergrowth brands, we talk,
message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.TTEC is proud
to be an equal opportunity employer where all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way. -Primary
Location -US-CO-EnglewoodJob -_Customer Care Representative
Keywords: TTEC, Huntersville , Licensed Healthcare Insurance Agent - Remote USA, Sales , Mooresville, North Carolina
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