Sales Development Representative

Company: Elm Street Technology LLC
Location: Greensboro
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: Elm Street Technology helps real estate professionals grow their business through powerful websites, digital marketing, and technology that drives leads and keeps clients engaged. We’re growing and adding to our remote sales team. If you’re energized by helping customers solve real problems, thrive in a fast-paced environment, and love clear goals with the support to achieve them, we’d love to meet you. The Sales Development Representative will be the first point of contact for prospects, handling inbound inquiries via phone and live chat, and converting leads into qualified appointments. This role is critical to our sales pipeline and requires excellent communication skills, CRM proficiency, and a customer-focused mindset. Responsibilities: Communication and Lead Management Answer incoming phone calls from prospects and provide exceptional customer service Respond to live chat inquiries in a timely and professional manner Qualify leads through effective questioning and active listening Set appointments for the sales team with qualified prospects Follow up with leads to ensure appointment attendance and engagement CRM Management Accurately log all interactions, notes, and activities in the CRM system Update lead status, contact information, and opportunity stages Maintain clean and organized CRM data Sales Support Collaborate with the sales team to ensure smooth handoff of qualified leads Provide detailed notes and context about prospect interactions Assist with scheduling and calendar management Support sales initiatives and campaigns as needed Requirements: Required Skills and Experience: High school diploma or equivalent (Bachelor’s degree preferred) 1-2 years of experience in sales, customer service, or a similar role Proven experience with CRM systems (Salesforce, HubSpot, Pipedrive, or similar) Excellent verbal and written communication skills Strong phone presence and professional phone etiquette Ability to multitask and manage multiple conversations simultaneously Customer-focused attitude with a passion for helping others Strong organizational skills and attention to detail Ability to work in a fast-paced environment Preferred Skills and Experience: Experience with Go High Level (GHL) platform Experience with live chat software and tool Previous appointment setting or inside sales experience Knowledge of the real estate industry Bilingual capabilities (Spanish/English or other languages) Compensation and Benefits base salary of $60-$70K bonus Health, dental, and vision insurance 401K Generous Paid time off and holidays Professional development opportunities

Keywords: Elm Street Technology LLC, Huntersville , Sales Development Representative, Sales , Greensboro, North Carolina