QC/QA Manager

Company: Jobot
Location: Huntersville
Posted on: June 26, 2025

Job Description:

Actively hiring a QC/QA Manager to lead a small team in a manufacturing environment. This Jobot Job is hosted by: Brooke Hogrefe Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $75,000 - $100,000 per year A bit about us: Global market leader in high-tech fabrics. Why join us? Excellent benefits, culture, and growth opportunity. Job Details The QC/QA Manager oversees all quality-related functions in our glass fiber textile manufacturing facility. Leading a small team of 2-3 quality assistants or technicians, this individual ensures consistent quality checks from incoming materials through final product release. This role requires not just maintaining quality records but taking ownership of root-cause analysis, corrective actions, and implementing systematic improvements. The QC/QA Manager will also serve as the primary contact for in-house non-conformance issues and customer quality claims. Key Responsibilities Manage and mentor a team of quality assistants/technicians. Delegate tasks effectively, ensuring timely inspections, lab testing, and proper documentation. Provide ongoing training to maintain and elevate quality standards. Quality Assurance Develop and refine QA/QC processes to meet or exceed industry standards and customer requirements. Oversee incoming goods inspection and chemical lab testing to confirm raw materials comply with specifications. Conduct regular audits along the production line to verify adherence to established quality protocols. Investigate and manage internal non-conformances, ensuring prompt resolution and preventive measures. Serve as the point person for customer quality complaints, coordinating cross-functional teams to execute root-cause investigations and corrective actions. Maintain clear and proactive communication with customers regarding quality concerns and solutions. Continuous Improvement Transition quality operations from reactive issue-tracking to a proactive, data-driven approach centered on root-cause analysis. Collaborate with Production, R&D, and Engineering teams to identify opportunities for process optimizations and long-term solutions. Lead or support improvement projects aimed at enhancing production efficiency and reducing quality defects. Ensure accurate recording of inspection results, test data, and corrective action plans. Analyze quality metrics, compile comprehensive reports, and present findings/recommendations to senior management. Keep quality manuals, procedures, and work instructions up to date. Engage with various departments (Production, Engineering, Sales, R&D) to align quality goals with broader organizational objectives. Support new product introductions or process changes by providing quality-focused insights. Qualifications: Education: Bachelor's degree in Engineering, Material Science, Chemistry, or a related field (or equivalent experience). Minimum 3-5 years in a QC/QA role, preferably in textile, composite, or chemical manufacturing. At least 1-2 years in a supervisory or leadership capacity. Technical Skills: Familiarity with quality management systems (e.g., ISO 9001) and root-cause analysis techniques (5 Whys, Fishbone diagrams, etc.). Competency in statistical analysis and quality data interpretation. Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) for reporting. Certification in Six Sigma, Lean Manufacturing, or other quality systems. Ability to drive cross-functional improvement initiatives and lead change effectively. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: Jobot, Huntersville , QC/QA Manager, Science, Research & Development , Huntersville, North Carolina